Customer Sales & Support FAQs

General Sales

Where can I purchase your products for my home or school?

Lyric products are available for purchase at local authorized dealers and independent garden centers. You can check for a store close to you by going to the Find A Dealer tab and entering your local zip code. The Lyric products are also orderable at our online store, using the shopping cart for one time orders.

What are the benefits of buying Lyric Wild Bird Food products online?

You'll save the time, money and effort you'd rather spend on other things. Lyric offers easy 3-5 day shipping to virtually anywhere in the continental USA. You'll never have to worry about a local store not having your favorite seed in stock. All of our products are available for sale 24/7 through our online store. 

Who is the manufacturer of Lyric Wild Bird Food and what other products do they make?

Lebanon Seaboard Corporation is the manufacturer of Lyric products. They also make Preen Lawn and Garden products, Greenview Fairway Formula Fertilizers and LebTurf professional turf products.

Payment & Money-back Guarantee

If I don't want to provide my credit information online, can I call customer service and place my order?

If you are having problems with an online order or don't want to submit your personal information online, you may call Lyric Customer Service at 1-800-233-1067, Monday through Friday from 8am to 5pm Eastern Time. Please note that messages left after business hours will be returned during the next business day.

Do you offer a guarantee on your products?

We offer a Money-Back Guarantee that you will be satisfied with the performance of your Lyric products when they are used as directed. If you are not satisfied, we ask that you describe the nature of your problem and simply send proof of purchase. You can expect to receive your refund check within 4 to 6 weeks after we receive your request.

Delivery

Do you offer home delivery of your products?

Yes. All of our Lyric products are available for home delivery when you order online.

How long will it take to receive products that I order online?

Lyric store purchases submitted Monday - Friday, before 2:00pm ET will be processed same day upon confirmation of payment. Your order will be shipped within 2-3 business days using UPS ground.  Most locations in the continental U.S. receive orders within 3 to 5 days after processing. Tracking information for your order will be made available online. 

Personal Information and Privacy

What is your privacy policy and how is my information kept secure?

We take your privacy and security online very seriously and have published our policy on our site. In addition to using encrypted data transmissions, we use Verisign for processing all credit card transactions.